Common questions

  • • Is there a physical store?

    Yes, the Robalo universe comprises six establishments located between OPorto, Aveiro, Lisbon, Vila Franca de Xira and Loulé.
  • • What shipping options are available to me?

    You can choose to pick up your order at our premises, or have it delivered by a courier.
  • • Can I purchase an item that is not immediately available? Will my order be held in my queue?

    Yes, your order will be on hold and you will be contacted when it becomes available.
  • • Can I view my previous orders online?

    Pode consultar todas as encomendas que efetuou através do site.